Decide which properties you wish to view, contact our letting department by phone (01242 514285) or email Lettings@morgan-associates.co.uk and we will make an appointment to show you around.
Our normal viewing hours are between 9.00 am and 5.00 pm Monday to Friday and 9.00 am to 12.30 pm Saturday, but other appointments can be available by arrangement.
The processing of the application usually takes about 4 - 5 working days, and it is therefore not normally possible to move into a property in less than a week from application.
In order to secure the property you will be asked to pay a reservation fee equivlaent to one weeks rent. If your application is successful this amount is then credited against your initial account. If the application is unsuccessful, the reservation fee is returned to you, less any administration fees incurred.
If you withdraw from the tenancy or knowingly misrepresent any information on the application form the whole of the fee is forfeited and retained by Morgan Associates to offset the expenses incurred in processing the application to this point.
Please note that we and the Landlord reserve the right to decline an application without having to give a reason.
- Balance of your deposit
- Advance rental payment
Again, this is possible, with the permission of the landlord. We require a guarantor for each student as outlined for Housing Benefit recipients above.
On the day you move in to a property, you come to our office to sign the tenancy agreement, pay your account, collect keys and two copies of your inventory.
Having moved in, you have a period of one week in which to check the inventory and return one signed copy to our office. This is very important because when you leave the property it is checked against this amended inventory before the deposit can be returned. If a tenant does not return the inventory the property will be checked against our file copy.
Morgan Associates is not simply a letting agent. We also provide a comprehensive property management service. If any maintenance problems occur at one of our managed properties, the tenant simply rings our office and we will arrange for a contractor to attend as soon as possible, depending on the landlord’s instructions. In urgent cases our office number switches through to a 24-hour emergency line which can contact a contractor outside office hours.
Tenants of Morgan Associates managed properties have the reassurance of knowing that their deposits are fully protected by the Tenants Deposit Scheme which became law in England and Wales in April 2007.
Once you have vacated the property you need to return all keys to our office and provide us with a forwarding address, your final meter readings and confirmation that you have closed your utility accounts. Within a couple of days we will send an inspector to compare the current condition of the property to that of the original inventory (as agreed by you on moving in). Provided the condition of the property is unchanged (after allowing for fair wear and tear) and subject to the requirements of the Tenants Deposit Scheme, we then return your deposit. If any damage has been done to the property, or if the property has not been cleaned in accordance with the instructions sent to you when you give notice to leave the property, we will contact you to make arrangements for this to be rectified, before returning the remainder of the deposit to you. You may, if you wish, pre-arrange professional cleaning through us at the end of your tenancy.
We hope this information has been helpful. It obviously does not cover every aspect of renting a property but please call us on 01242 514285, or click here to email us with any queries which have not been answered here.